Pascoe Vale Girls College is a Year 7-12 secondary school located in the northern metropolitan suburb of Pascoe Vale. Students are drawn from a wide geographical area. There is a broad diversity of cultural and language backgrounds.

“Empowering Young Women” is the school’s mission and provides the framework for our learning community. We are committed to providing students with the opportunity to succeed as learners and as competent and confident citizens who can make a valuable contribution to a global society. Our college values of Respect, Diversity and Achievement reflect community expectations and provide a foundation for relationships and actions within the school community.

A new School Strategic plan developed for 2020 – 2023 is centred on building practice excellence and developing a positive climate for learning. As a learning community we will focus on:

• Optimising learning growth and achievement for every student
• Enhancing student engagement through developing a culture of high expectations for teaching and learning
• Increasing teacher capacity to implement evidence based high impact teaching strategies and developing differentiated curriculum to improve student learning outcomes
• Developing a positive climate for learning where students flourish and are empowered through agency, voice and leadership

The college leadership structure has recently been reviewed to align with new Strategic Plan priorities and lead improvement in student achievement, engagement and wellbeing. The Principal Team comprises the college Principal and three Assistant Principals all with a collective responsibility to improve student outcomes. Assistant Principals mentor Sub Schools and oversee portfolios across Teaching and Learning, Student Wellbeing and College Operations. Leading Teachers have responsibility for Sub Schools, Literacy, Numeracy, Student Achievement and Engagement and the development of a Positive Climate for Learning. Learning Specialists work across the college to model excellence in teaching and build practice excellence. Professional Learning Teams support regular professional collaboration and are pedagogy-focused.

Pascoe Vale Girls College provides a safe and supportive learning environment that encourages all students to succeed. Our Learning Model is informed by current educational research with teachers and students sharing responsibility to achieve positive learning outcomes. There is a comprehensive curriculum providing core subjects at Years 7 – 10 with an extensive elective program to enhance student learning at Years 9 – 10. The college SEAL program now at Year 8, provides stimulating learning experiences that challenge, extend and develop the gifts and talents of students by offering acceleration and enrichment Year 10 students can accelerate their learning with access to VCE and VET studies. The college offers a broad range of VCE subjects. The VCE Options program at Year 11 combining VCE, VCAL and VET studies and the Senior VCAL program at Year 12 provide successful vocational pathways for senior students. The percentage of students engaged in further education or training once leaving the school has increased in recent years and is significantly higher than the regional and state average.

Literacy and Numeracy programs operate at Years 7 – 10 with evidence based teaching and learning strategies utilised to engage students and enhance learning. The City Experience Program at Year 9 provides students with a stimulating and challenging learning environment which enhances their learning experience.

The college operates three sub-schools, Years 7-8 (Junior School), Years 9-10 (Middle School) and Years 11 -12 (Senior School). A College Wellbeing team works across sub schools to support student achievement, engagement and wellbeing.

An extensive co-curricular program offers students the opportunity to engage with the school community and challenge themselves both personally and academically. Students experience success in the College Student Leadership program, Instrumental music, visual and performing arts, public speaking and debating, interschool sport, camps, STEAM , community based development programs including the St John Youth Ambulance program and World Challenge and through our sister school relationship with Toyota Higashi High School in Japan. These programs and opportunities contribute to student learning success by engaging students and building a sense of connectedness.

The college has committed to improving physical resources with the creation of new spaces for Vocational Education, Student Wellbeing and teacher collaboration. The construction of a new College Performing Arts Centre, Food technology and Music facilities will provide specialist learning spaces and enhance links to our community.

Commitment to Child Safety

Pascoe Vale Girls College is committed to child safety. Our school actively promotes the safety and wellbeing of all students, including the needs of Aboriginal and Torres Strait Islander children, children from culturally and linguistically diverse backgrounds, children with disabilities and vulnerable children. All school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards.

SC1 Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school environment.

SC2 Demonstrated capacity to communicate effectively with members of the school community including students and the capacity to provide support and/or attendant care to students where necessary.

SC3 Demonstrated proficiency in the use of office systems, software or technical equipment as relevant to the position.

SC4 Capacity to work cooperatively with a range of people including teachers, education support, students and parents.

SC5 A commitment to professional learning and growth.

Undertakes routine tasks that are usually carried out under close supervision and direction. Work that carries some degree of independence will generally involve a limited number of tasks performed on a regular basis where priorities are clear, procedures are well established and direction is readily available.

Work has little scope for deviation. Problems can usually be solved by reference to well documented procedures and instructions and clearly established practices. Deviation from established procedures will require reference to others for guidance and direction. Assistance is readily available when problems arise. An experienced employee at range 1 will exercise limited judgement within clearly defined guidelines and well established practices that relate specifically to the tasks performed.

Does not carry responsibility for the work of others. More experienced employees will provide basic guidance and advice to others relating to tasks within the work area.

An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee's position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.

Qualification requirements do not operate at range 1. Certification requirements may be required to legally perform specific tasks - e.g. driver's licence, first aid, safe food handling.

• Maintain the Functional Solution library management system.
• Catalogue and process using established procedures
• Assist teachers and students in locating resources using standard bibliographic tools
• Cover and process books
• Repair books and other materials
• Re-shelving and shelf checking
• Assist with the preparation and set up of displays, presentations and exhibitions in the Library space
• Assist with the use of computers, printing and photocopying
• Maintain the ethos of the library

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

The Department values diversity and is committed to workforce diversity and equal opportunity in schools and all education workplaces. The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces.

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the Department’s exemplar available at http://www.education.vic.gov.au/about/programs/health/protect/Pages/childsafestandards.aspx

The Department’s employees commit to upholding DET’s Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. DET’s Values complement each school’s own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the DET values is available at http://www.education.vic.gov.au/hrweb/workm/Pages/Public-Sector-Values.aspx

- All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.

- Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.

- A probationary period may apply during the first year of employment and induction and support programs provided.

- Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx

Port Phillip Specialist School is a dual-mode specialist school catering for a diverse range of students aged 2.8 to 18 years. Our student population includes students with a mild to severe intellectual disabilities. A number of our students also have co-occurring autism spectrum disorders, medical or physical disabilities. PPSS is recognised as a leader in providing educational, health and welfare services to students and their families.

At Port Phillip Specialist School we use an arts-based practice to support our students in achieving their goals. This means we use the engaging power of arts (visual & performing), dance, drama, music, physical education and technology (computers, iPads, interactive whiteboards) to have our students achieve success in the fundamental skills as outlined in the Victorian Curriculum. We also ensure an emphasis on English (Communication, Reading & Writing), Mathematics, The Humanities, Science, and Technology. We place an emphasis on personal and social capabilities as well as intercultural, ethical and thinking. We teach independent living skills such as personal care, meal preparation and social skills. In addition, we adjust each student’s individual program through the Individual Learning Program (ILP) process to adjust and accommodate programs to meet the needs of the student. The arts are the primary delivery tool with a focus on developing each student’s functional capability in English literacy and numeracy. It is our continuing priority to provide a rigorous learning experience for all students that is delivered in a manner that draws the best out of each student. This is the reason for, and the power of an arts-based curriculum.

The school is acknowledged as leading the way in integrated service provision. We present a new and integrated approach to structuring educational, medical, paramedical and mental health services to maximize the available resources and outcomes for students and the broader community. The Integrated Services Team reviews programs and progress for each student during the year. The therapy members ensure that teachers are using evidenced-based “best practice models’ for improving the skills of our students. As a result of our unique approach using Integrated Services and Visual and Performing Arts, the school receives enrolment enquiries both nationally and internationally.

In 2012, a book was published by ACER Press, about the uniqueness of the school. “An Extraordinary School: Re-modelling Special Education”. This book tells the story of our unique Integrated Services model and arts-based approach to engagement and teaching / learning. There is also a 60-minute documentary about the school called “Dare to be Different”. The book and documentary have provided extensive media interest in our school and our methods. We continue to explore the boundaries of what is possible in order to provide the best possible learning environment for our students with special needs.

SC1 Capacity to work with students with challenging behaviours.

SC2 Capacity to work with High Support Needs students and utilise Manual Handling and Health Care Plans.

SC3 Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school environment.

SC4 Demonstrated capacity to communicate effectively with members of the school community including students and the capacity to provide support and/or attendant care to students where necessary.

SC5 Demonstrated proficiency in the use of office systems, software or technical equipment as relevant to the position.

SC6 Capacity to work cooperatively with a range of people including teachers, education support, students and parents.

SC7 A commitment to professional learning and growth.

Undertakes routine tasks that are usually carried out under close supervision and direction. Work that carries some degree of independence will generally involve a limited number of tasks performed on a regular basis where priorities are clear, procedures are well established and direction is readily available.

Work has little scope for deviation. Problems can usually be solved by reference to well documented procedures and instructions and clearly established practices. Deviation from established procedures will require reference to others for guidance and direction. Assistance is readily available when problems arise. An experienced employee at range 1 will exercise limited judgement within clearly defined guidelines and well established practices that relate specifically to the tasks performed.

Does not carry responsibility for the work of others. More experienced employees will provide basic guidance and advice to others relating to tasks within the work area.

An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee's position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.

Qualification requirements do not operate at range 1. Certification requirements may be required to legally perform specific tasks - e.g. driver's licence, first aid, safe food handling.

- Assist students on an individual or group basis in specific learning areas.
- Assist with the communication between students and teachers, particularly the interpretation of instructions.
- Provide basic physical and emotional care for students.
- Participate in team meetings.
- Assist with toileting, meals, lifting, and administration of medication to students requiring special care.
- Assist with the supervision of pupils in playgrounds, at camps, on excursions, in sporting activities, therapy activities and life skills.
- Assist in the preparation of student resources and equipment.
- Prepare basic curriculum support resources.
- Set up and put away equipment and materials in support of teaching programs.
- Observe students and draw the attention of the teacher to them where necessary.
- Participate in the monitoring and evaluation of programs and evaluation of individual student involvement and achievement.
- Assist with communication between teachers and non-English speaking parents/students.
- Assist in the translation of documents.
- Assist students with the preparation and service of meals.
- Ensure work areas and materials, equipment and appliances are maintained in a clean and ready to use condition.
- Assist in the preparation of equipment and purchasing of materials and supplies as required.

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

The Department values diversity and is committed to workforce diversity and equal opportunity in schools and all education workplaces. The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces.

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the Department’s exemplar available at http://www.education.vic.gov.au/about/programs/health/protect/Pages/childsafestandards.aspx

- All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.

- Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.

- A probationary period may apply during the first year of employment and induction and support programs provided.

- Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx

Full Time

830 am to 430 pm Monday to Friday

This vacancy is to replace an employee on parental absence and is for a period of seven years or until the employee absent on leave returns to duty at the school.

Featherbrook P – 9 College is located at 281 Boardwalk Boulevard, Point Cook, adjacent to the Featherbrook Community Centre. The school currently has an enrolment of 810 Prep – Year 8 students, with Year 9 in 2020. The school has a designated neighbourhood boundary in place ensuring enrolments are drawn only from this specified area.

The facilities have been designed to:

•Provide contemporary learning neighbourhoods that facilitate learning and learner-centred opportunities for all students, regardless of learning needs, through flexible and responsive programs and learning settings;

•Support ICT enriched learning

•Support contemporary collaborative learning and teaching for teacher practitioners;

•Promote inclusion, access and choice for all learners

•Promote environmental sustainability principles;

•Support a sense of community and belonging within the school and wider community.

plans may be found on the school’s website http://www.featherbrookp9.vic.edu.au/

A Contemporary Education

The school offers a progressive approach to educating students from Prep – Year 9 for the 21st Century. The school leadership team and teachers are purposeful in providing optimal learning experiences for every student and as such, provides all students with learning that is personalised, evidence-based and technologically rich. Our students enjoy and are engaged in a broad and differentiated curriculum promoting creativity, resilience and a growth mindset drawing on their sense of curiosity. STEM, Visual Arts, Performing Arts, Camps, Sports and Physical Education provide students with diverse learning opportunities. Digital Technologies enhance and enriches learning opportunities and engagement for students. A Bring Your Own Device (BYOD) program is offered to students in Year 3 – 9.

Curriculum

Featherbrook College delivers the mandated Victorian Curriculum and learning takes place in an environment that is conducive to preparing children for a rapidly changing world that demands technological (ICT) capacity and knowledge, heightened interpersonal skills, critical thinking and problem solving skills, plus strong literacy and numeracy skills. Our students learn and excel in flexible, purposely built learning spaces that support and inform responsive and innovative learning and teaching. Our programs enrich through our partnership with the YMCA eg student leadership and camping programs, while CERES informs our learning programs as the school seeks to become a 5- star sustainability school, supporting our students to become socially and environmentally literate, aware and responsible. The learning spaces facilitate students’ engagement through collaborative structures and groupings.

Professionalism, instructional capacity and accountability of our teachers is foundational to the education our students receive. Teacher quality is crucial for optimal student achievement and so our energies are strategically directed towards coaching and capacity building of our teaching staff. High expectations of our students underpin the rich learning tasks and challenges provided for all students as they are supported to achieve and thrive. The following are enablers of Featherbrook College’s education provision:

•Collaboration and knowledge sharing

•High expectations for self and others

•Respect, inclusiveness and trust

•Safe and secure learning environment.

SC1 Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school environment.

SC2 Demonstrated capacity to communicate effectively with members of the school community including students and the capacity to provide support and/or attendant care to students where necessary.

SC3 Demonstrated proficiency in the use of office systems, software or technical equipment as relevant to the position.

SC4 Capacity to work cooperatively with a range of people including teachers, education support, students and parents.

SC5 A commitment to professional learning and growth.

SC6 (school specific) Demonstrated passion for customer service with strong communication skills when dealing both face to face and also over the telephone.

Important Information

Applications MUST address the specified selection criteria. A limit of one page of standard 12 point text per Selection Criteria is preferred.

Personal information and curriculum vitae combined should not exceed 3 pages

For Further Information please contact:

Sue Morgan

Business Manager

morgan.suzanna.m@edumail.vic.gov.au

Ph: 8366 7500

This is an entry level position within a school administration office.

The role involves all aspects of front office reception and general administration, including providing friendly, personalised customer service to parents and students. The successful candidate needs excellent communication skills, pay attention to detail, and present professionally plus be a team player. Experience with Cases 21 and/or Compass would be advantageous but not mandatory.

The role will also require assistance within sickbay - first aid certification is required.

Undertakes routine tasks that are usually carried out under close supervision and direction. Work that carries some degree of independence and will generally involve a limited number of tasks performed on a regular basis where priorities are clear, procedures are well established and direction is readily available.

Well documented procedures and instructions and clearly established practices will support the successful candidate. Assistance, guidance and diection from other administration personnel is readily available if required. An experienced employee at range 1 will undertake the work required, within clearly defined guidelines and well established practices that relate specifically to the tasks performed.

Responsibility for others does not form part of this role however, more experienced employees may be required to provide basic guidance and advice to others relating to tasks within the work area.

An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee's position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.

Qualification requirements do not operate at range 1. Certification requirements may be required to legally perform specific tasks - e.g. driver's licence, first aid, safe food handling.

- Undertake clerical and keyboard duties in support of the school administration function.
- Provide document preparation support.
- Maintain, enter and retrieve data from the schools computer system.
- Perform reception duties, including the screening of visitors to the school, and arrange interviews as required.
- Prepare straightforward correspondence according to school procedures (e.g. sending out form letters).
- Prepare inventories, requisitions and uncomplicated documents.
- Maintain and update basic written records.
- Obtain basic data or factual information from given sources, e.g. books, reports, manuals, catalogues, tables, forms, etc.
- Check for simple inaccuracies in forms and correspondence such as spelling, punctuation and spacing.
- Make less complex routine entries in records, e.g. stock movement; file movement, accounts, leave.
- Make appointments and maintain diary records.
- Select and use equipment in accordance with school procedures and manufacturer's instructions.
- Receive enrolment documentation and record data.

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

The Department values diversity and is committed to workforce diversity and equal opportunity in schools and all education workplaces. The Department recognises that the provision of family friendly, supportive, safe and harassment free workplaces is essential to high performance and promotes flexible work, diversity and safety across all schools and Department workplaces.

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the Department’s exemplar available at http://www.education.vic.gov.au/about/programs/health/protect/Pages/childsafestandards.aspx

The Department’s employees commit to upholding DET’s Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. DET’s Values complement each school’s own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the DET values is available at http://www.education.vic.gov.au/hrweb/workm/Pages/Public-Sector-Values.aspx

• All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
• Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
• A probationary period may apply during the first year of employment and induction and support programs provided.
• Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx

• Long-term Digital Transformation Program
• End to end BA role, Agile, Retail, Web/Mobile
• Inner city, plush new offices

This leading retail organisation is undergoing a new strategic Digital Transformation Program and they are looking for an experienced, dynamic Senior Business Analyst to join their team. Working with the Program and Project Managers, Product owners, other BAs, Developers, vendors and testing team you will be in at the start of this major strategic program, facing the business providing end to end business analysis in an agile, B2C, retail program of work. Specific responsibilities will include

• Understanding the program and the organisation and what they are looking to achieve;
• Work with the various business and program stakeholders to develop and document business requirements and business processes;
• Work with the technical team and assist in the evaluation and choice of appropriate technical solutions ensuring they meet business requirements
• Define epics and user stories and work with the various teams to manage and prioritise the backlog;
• Attend and contribute to sprint planning, daily standups, backlog grooming and retros;
• Provide proactive identification and analysis and implementation of process improvement initiatives;
• Work with, provide input and provide testing, planning and analysis as required, and;
• Provide general subject matter expertise and ideas on the development and implementation of retail, customer facing digital solutions.

This is a large, complex strategic program that will transform the organisation so to qualify you will be able to demonstrate experience as a Business Analyst on a large and complex Digital Program in the retail industry including:

• Strong face to face client and business stakeholder management experience and capability;
• Ability to use a number of different BA techniques including but not limited to requirements analysis, process analysis, workshops, one on one interviews and others to develop rapport and define requirements;
• Ability to define epics, user stories, backlog management and actively contribute to project and sprint planning, stand-ups, retros and other agile ceremonies;
• Experience with high volume, B2C payments platforms and MVP would be highly regarded.

For more information and a confidential discussion, please APPLY NOW.

To apply for this role, please provide your resume in our preferred Word or PDF format no larger than 1MB and quote Job Reference: 18003.

For any queries regarding this or other roles, please phone Darren Taylor on 03 8641 6803.

Thank you for your interest and we will be in touch with those candidates that meet the position requirements and are an Australian Resident.

People from a diverse background are welcome to apply.

For a full listing of positions please visit www.ecareer.com.au

ecareer employment services
Level 9, 601 Bourke St, Melbourne VIC 3000
Phone: 03 8641 6803

Northern Health is a dynamic health service, providing vital public healthcare to residents of Melbourne’s northern suburbs and the surrounding regional communities. Our campuses offer services to a diverse community across acute, subacute, ambulatory and community programs.

The Medicine Division is seeking a talented and enthusiastic individual to take on the role of Administration Assistant on a temporary part time basis due to an internal promotion covering maternity leave. Reporting to the Personal Assistant to the Director of Clinical services medicine you will be required to undertake specified tasks as well as diary management for several Heads of Unit. Please see position description for a detailed overview.

At times this role can be very busy and you will be juggling many tasks at one time for many different areas. You must be able to multi task and be able to prioritise your workload.

About you:

• We require you to be flexible,

• Self-motivated,

• Have excellent time management skills,

• Adaptable to change,

• Work well under pressure,

• Attention to detail,

• Willing to go the extra mile and above all else have a friendly personality who can work with all areas of the hospital.

We can offer:

• The opportunity to join a friendly and progressive team in a rapidly expanding and dynamic organisation.

• Encouragement to grow, innovate and partake in ongoing training and development programs.

• Benefits including salary packaging, flexible working arrangements, access to EAP, library access and onsite car parking.

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

*NLi

Working for an electricity provider, you will be responsible for answering 30-40 inbound calls per day as part of their commitment to a large customer base. Working hours for this role will be between 10am-8pm, therefore flexibility is essential for success.

Client Details

Our client provides excellent career growth, with opportunity to move within the utilities space in both front, middle and back office roles as part of your development program. In addition to this, our client has an ongoing commitment to ensuring the best possible career development by providing continuous training and development programs.

Description

The responsibilities for this role include, but are not limited to:

• Handling 30-40 inbound calls daily
• Assisting customers with account account balance inquiries, changing of details, connection requests and other requests as required
• Resolve customer requests as the first point of contact or escalate if needed
• Email correspondence with customers and clients
• Continuous learning of new systems and procedures with the opportunity to up skill

Profile

The ideal candidate for this role will possess the following:

• Previous experience in a customer service environment (phone based experience is advantageous)
• Willingness to learn and develop within the role and company
• Excellent communication skills - both written and verbal

Job Offer

Interviews will be scheduled for Tuesday 19th of November - please note that you must be available on this day to be considered. The start date for this role will be December 2nd 2019.

Please note that this role is longer than 6 months with potential to move into a permanent role, therefore Working Holiday Visa applicants will be unsuccessful.

An exciting opportunity for a Customer Service Representative. The ideal candidate will provide outstanding customer service and will manage the order receival process.

Client Details

Our client is the largest manufacturing business in it's field in Australia with manufacturing and distribution capabilities in all States as well as New Zealand.

They are currently seeking Customer Service Consultant to join their busy team in the Northern Suburbs.

Description

Responsibilities:

• Manage the order process
• Phone Management (inbound and some outbound)
• Monitor orders through to delivery
• Support the sales team with building a strong and trusting relationship with the customer.
• Update Customer Master Files

Profile

Qualifications, Skills & Experience

• Experience in customer service/contact centre environment
• High level of communication skills
• Strong attention to detail
• Computer Literacy, CRM Proficiency, word & excel
• Ability to manage multiple priorities and meet deadlines
• Participate in a team environment
• Proven record of achievement
• Time management

Job Offer

This is an exciting Opportunity for a Customer Service Specialist looking for an opportunity to develop their career and grow with the business.

Please note that Health Check will be conducted with short listed candidates.

If you are interested in this opportunity, please click APPLY NOW and forward a current copy of resume in Word format.

!

• Tue 3rd, Wed 4th OR Thu 5th Dec
• Shift is: 8:00am 11:00am - 3hours total. 15 min skin checks.
• Other similar jobs available - please feel free to call us on 1300 900 100 to discuss

Details

A Metropolitan VIC hospital requires a Junior Medical Officer in Dermatology/Skin Diseases for Tue 3rd, Wed 4th OR Thu 5th Dec. Shift is: 8:00am-11:00am - 3hours total. 15 min skin checks.

For further information about this job, please contact Skilled Medical on 1300 900 100.

About Skilled Medical

Skilled Medical is an international medical recruitment, placement and services firm that delivers qualified medical professionals wherever they are needed in Australia, New Zealand, the United Kingdom and Ireland.

With local offices in Melbourne and London, we provide a personalised service to assist medical professionals with locum/temp and permanent placements.

Skilled Medical is a doctor-led company with years of industry experience and is dedicated to assisting medical professionals in their work and careers.

To Apply

To apply for this job, please complete the Skilled Medical Registration form below or the contact form if you have already registered with us. Candidates must be registered with AHPRA and have the Right to Work in Australia. You can also contact a Skilled Medical Recruitment Consultant to discuss this role on 1300 900 100 .

Customer Service Officer - HawthornHolcim Australia11/11/2019Melbourne, Victoria, AustraliaCall Centre & Customer Service / Customer Service
Part of the world’s largest construction materials company Generous salary package including 12.5% super on offer Based in Hawthorn Holcim has been servicing the infrastructure, construction and mining industries for more than 110 years and employs over 3,000 staff across 300 sites. Part of the world''s largest construction materials company, LafargeHolcim, Holcim Australia is leading supplier of cement, concrete, aggregates and precast products. On offer here is: Generous salary package including 12.5% Super Paid overtime plus Saturday morning shifts Opportunity to work in a team environment Based in Hawthorn About the role Dealing with a wide range of people from labourers to project managers, this fast paced role combines inbound enquires and outbound order confirmations. Available to work shifts starting between 5:30am and 8am and finishing from 3:30pm to 6pm You will need to work every second Saturday (5:30am to 2pm) morning a month paid at overtime rates Call volumes of over 120 per shift You will handle a mix of concrete and aggregate orders and negotiate delivery times Provide product information and quotes to the customer and enter quotes and job details into the allocation software, Command; Liaising with the Operation and Scheduling teams to ensure our customer''s requirements are understood and met in a timely manner; Why join Holcim? As part of a global company, we offer long term career paths and a variety of training and development opportunities. Holcim is also proud to be an industry leader in health and safety as well as our commitment to environmental sustainability. About you A punctual, positive and efficient individual A genuine committed team player Possess the ability to work supervised and autonomously Displays effective communication skills across the board Adapts efficiently and effectively when work load fluctuates, while also maintaining attention to detail.

As Junior Contract Administrator, you will be instrumental in providing support to the team after a number of project wins in recent times. Your progression plan will be outlined from day one and this is a unique opportunity to gain exposure to some complex and large scale projects whilst progressing through the business.

Ideally, you will be degree educated and have a year or twos experience in a similar role, ideally with another tier 3 builder.

Roles and Responsibilities of the Contracts Administrator can include:

• Management of the Head Contract
• Analysis of building and trade contracts
• Progress claim assistance and external variations
• Review, negotiation and finalisation of subcontracts
• Management and tracking of project expenditure, inclusive of subcontractor claim

• Degree qualified in construction management or equivalent
• Over 1 years post graduate experience in a Contracts Administrator role
• Experience working on commercial projects in the Melbourne market
• Knowledge of Melbourne construction market and subcontractors
• Strong attention for detail and proven communication skills.