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27

May

Customer Service Agent

IPA - Melbourne, VIC

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

Our client who are industry association specialists experienced at organising exceptional Trade Shows, Exhibitions and Conferences on behalf of industry bodies are currently looking for a dynamic Customer Service Agent who has strong phone-based experience and excellent computer skills.

You will be required to work on one of their events which will be held later in the year. As a Customer Service Agent, you will be required to make contact with their customers from an existing database and see if they would be interested in attending the trade show next year.

You will be required to update the database with existing contact details and any new contacts as well as completing some research of other companies that might be interested in going to the event.

There will be training provided and you will have a script that you can follow. To be successful for the role you must have previous experience working in a Customer Service Position where you have been involved in making outbound phone calls.

Even though this role is not a cold calling selling position, we do require someone for this position that is very confident over the phone and not afraid to be on the phone all day.

You must have excellent communication & time management skills, be able to work towards targets and had a can do attitude. We are looking for someone that is available to commit for 2- 4 week's work.

The working hours would be 9am - 5pm and the client is very close to public transport.

The hourly rate for this position is paying $28.52 + Super per hour and we are looking for someone to start ASAP. If this role sounds like you, don't delay apply today by applying online now.

Melbourne, VIC

Customer Service & Call Centre




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