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Customer Service Advisor

Westpac Group - Melbourne, VIC

Banking & Finance
Source: uWorkin


Full Job Description
Multiple CSA opportunities across the CBD and inner suburbs
Multiple roles available across the CBD and inner suburbs
Part-time hours; 20 - 30 hours per week
Great opportunity to join the Bank of Melbourne team!

How will I help?

If you love helping people, this is a great opportunity to turn that passion into your everyday life.

In this role you will make banking more of a conversation, from helping customers with their daily transactional needs, to helping them reach their financial goals - be that a new car, new home or investment property or next the big holiday.

Through effective listening, you will proactively identify needs and explain the benefits of our comprehensive and diverse range of products to suit their individual needs.

What's in it for me?

You want something different, not traditional
Work in a dynamic environment helping others
You get to set a new benchmark for customer service.

You crave development and we offer a WIDE variety of opportunities, whether it is taking the next step into a specialist role, home lending, leadership, business banking or wealth, the opportunities are endless for our people & we really want to see you grow.

We think we have developed a fantastic team of people and we want other fantastic people to join us.

What you’ll need to succeed

For a start, you'll love where you live and work, and enjoy creating a true sense of neighbourhood.

You can balance friendliness with a strong work ethic
Previous experience in sales and service
You love working as part of a team to achieve a common goal
Well-honed problem-solving skills
Ability to adapt to an ever-changing environment

What’s it like to work here?

We think we’ve built a culture where you’ll love to come to work. In joining the BoM family you’ll be genuinely coached & supported from day one.

We'll support and actively encourage your career development and growth, and a host of some of the best financial & non-financial benefits out there.

We have some of the best leaders in the industry and completely focused on their teams delivering a better banking experience for our customers and ensuring that you’ll be rewarded & recognised for your hard work.

Where to from here?

Hit APPLY to submit your application or visit our careers website: