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April

Customer Service Officer / Administrator

AUSTRALIA WIDE PERSONNEL - Melbourne, VIC

Any Industry
Source: uWorkin

JOB DESCRIPTION

Perm full time. Work locally! Croydon. Customer Service exper incl. logistics, warehouse, supporting sales team. Great company, friendly environment.

Work locally!
  • Permanent full-time role
  • Customer Service experience
  • Support the Sales Team
  • Croydon
The Company
A leader in flexible packaging solutions throughout Australia and New Zealand with a focus on people, performance and providing great customer outcomes by working together and building partnerships.

The Role
Supporting the State Managers and Sales Representatives your duties include:

  • Effectively manage telephone sales enquiries and sales order entry for NSW & Vic & TAS
  • Managing the Customer service emails,
  • Preparing and following up quotes with the Sales Team and direct with Customers
  • Maintaining a high level of customer service with customers, the sales team and the internal support functions
  • Managing customer service issues to resolution with the Sales team
  • Maintaining internal Price Lists
  • Maintaining and coordinating web site enquiries
  • Daily sales order dispatches for NSW, Vic & Tas
  • Liaising with the warehouse to ensure delivery dates are met (the ability to prioritize orders and organize the shipping is critical)
  • Providing transport quotes for Sales Teams
  • Checking and verification of freight invoices
The Person
  • You are an energetic, highly motivated and committed Customer Service Officer, with extensive experience in administration system support and have confidence in dealing with customers and sales teams.
  • You will have strong sales skills, administration skills including Excel capabilities, as well as being highly organized and a good communicator.
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.