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23

March

Customer Service Officer

Page Personnel - Melbourne, VIC

Customer Service & Call Centre
Source: uWorkin

JOB DESCRIPTION

Customer Service Officer

  • Immediate Start
  • Hawthorn East Location
  • About Our Client
    Our client is an industry leader in the manufacturing industry and are very excited for a new customer service officer to join their amazing team. They are an award-winning team, who value teamwork and commitment to customer satisfaction to join their highly achieving team on a temporary basis initially but does have permanent potential into the future. This opportunity is excellent for an outstanding Customer Service Officer to have long term stability in a stable, secure, and essentially classified organisations.

    Job Description

    Reporting to the Sales Support Manager, your main role and responsibilities will include but not limited to:
    • Processing customer orders on a Business to Business Basis.
    • Providing excellent customer service to internal and external stakeholders.
    • Updating customers on ETA's and potential issues relating to their goods.
    • Assisting customers with specific product enquiries.
    • Offering product quotations and advice about what might suit their business best.
    • Calling customers to provide feedback on company services.
    • Ad-hoc duties as requested by the management team.
    The Successful Applicant
    Our client is looking for a customer service professional, who takes great pride in every call and e-mail they make to customers. You'll be able to demonstrate an ability to work in a team of 5 and be respectful to staff at all times. Ideally, you will have previous experience in a phone-based customer service role and any exposure to Microsoft Dynamics would be viewed favourably. Someone who has logical thinking and can show excellent initiative when problem solving would be great attribute to have for this role!

    What's On Offer

    You would be joining a friendly and welcoming team that recognises and celebrate outstanding employees plus additional benefits of:
    • Hawthorn East Location.
    • Free parking!
    • Temporary Basis, Potential Permanency.
    • Attractive Hourly Rate Plus Superannuation.
    • Amazing Team Culture.
    Contact: James Stewart
    Quote job ref: 107475553
    Brand: PP

    Melbourne, VIC

    Customer Service & Call Centre




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