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17

March

Customer Service Officer

Private Company - Melbourne, VIC

Administration & Secretarial
Source: uWorkin

JOB DESCRIPTION

Immediate start

Monday to Friday role

Experienced

Excellent customer service skills

About Us

Gottlieb's Builders Supplies has been the trusted partner from design to delivery for Melbourne’s construction and plumbing industry for close to 60 years. We are a proud member of the Plumbing Plus group, one of the largest buying groups in Australia.

As we are a family run business, now into its third generation of management, our foundation is around long-standing customers relationships, honesty and respect. Many of our staff have been with us for over 20 years and have unparalleled product knowledge which is highly valued by our customers. We are continuously seeking new ways to ensure our customers have unrivalled service. To this end and due to the increase in demand, we are looking for someone with outstanding customer service skills to join our close-knit team. 

About the Role

We have an immediate need for a full-time experienced Customer Service Officer to join our team.

  • As a successful candidate you will have the following attributes:

  • Excellent inter-personal and communication skills

  • Strong attention to detail and ability to work under pressure

  • Ability to multitask and deal with counter sales, phone calls and email enquiries concurrently

  • A high level of computer skills, familiar with CRM systems and practices

  • A team player

  • Experience in plumbing / building sales is favourable but not essential

Duties 

  • Ascertain clients’ needs and ensure the highest standard of service is delivered

  • Developing and maintaining great customer relationships

  • Assisting with counter sales, project quoting and stock ordering

  • Supporting management to create and implement processes and strategies for improving the overall customer experience

  • General administrative duties and adhoc tasks as required

If you are after a busy environment, diverse products and customers, and a supportive team culture, then this is the job for you. This is a Monday to Friday role with an immediate start. 

Remuneration is subject to experience. 

Here is the link to apply:

https://www.jobstaraustralia.com.au/2616/Customer-Service-Officer-CBD-Inner-Suburbs-VIC-Melbourne.html