Customer Service - Trade Sales

CONQUEST PERSONNEL

Melbourne, VIC

Posted 5/5/2021

YOUR NEW COMPANY:

  • Long established highly successful company with a reputation for service excellence
  • Bentleigh location
  • Loyal client base - tradies, builders and clients come back time and time again
  • Extensive range of supplies, including specialist orders - this business has all the products needed in one fabulous stop
  • The team are experienced and professional

YOUR NEW ROLE:

  • Provide customer service - face to face, phone, general email and website
  • Service customers - trade counter - by providing: product advice; quotations; stock availability; latest trends and delivery times
  • Update CRM/order system with client information and transactions including processing of payments and provide invoice/receipts or maintenance of trade accounts
  • Liaise with suppliers including: purchasing of goods; following new trends and product releases
  • Prepare orders for delivery in a timely fashion
  • Join team meetings to discuss promotions, results and plans
  • Promote safety and company policies/procedures
  • Monday to Friday 8.00am to 5.00pm 1 hour for lunch
  • Pay around the $65k and super - though this is certainly negotiable upon experience
  • 1 or 2 Saturday mornings 8.00am to 12.00 o'clock - overtime paid

YOU:

  • Will demonstrate strong customer service skills - ideally face to face, showroom or similar
  • Preferably come from building supplies or trades related background, though certainly not a deal breaker - you might have worked at Middendorps or Bunnings, or in a counter sales role, or technical/mechanical retail assistant, or on the tools - we are open
  • Have exceptional communication skills - here you will work with tradies (self-employed through to large companies), architects, builders and more
  • This is a trade service desk - so you will be comfortable in appropriate PPE
  • Will be looking for something long term - product training will be provided, there is though the chance to progress to managing major accounts if you are seeking career advancement

This is a genuine opportunity to have long term stability, job security and the chance to continue to grow your career.

Applications welcome.

To view and apply for this job on the web visit:

https://www.jobsforyouth.com.au/job/15618387